smartConnect : IT Outsourcing for Small Business
Comprehensive, fully managed IT services to increase connectivity, security, recoverability, and business growth.
Prepare
Expert recommendations are prepared and reviewed quarterly
Protect
Connect
NOC services, hybrid and private cloud offerings, Office 365 capabilites -- all designed to keep you team connected
Support
24x7 support and help desk representatives ready to assist your team with your IT needs.
smartConnect provides a complete, outsourced IT solution for your business
Skip hiring, training, and promoting new IT resources, let smartConnect give you a full IT team with engineers of all skills.
AllConnected’s smartConnect is a comprehensive IT support service. Our consultative approach, based on a 7-layer NIST CyberSecurity framework, provides security software, 24×7 monitoring, remediation, patch management, cloud backup and recovery, and help desk support. A dedicated Technical Account Manager ensures that your IT supports your business strategy & growth goals. Combined with our Private/Hybrid cloud services, smartConnect delivers you IT support and security for emerging and small businesses.
Benefits of smartConnect
- Simplify Your IT Budget: turn the complex and confusing world of technology into a manageable variable cost
- Managed Infrastructure while You Sleep: 24/7 Helpdesk monitoring and alerting means you rest easy knowing your network environment is secure even when everyone else goes home
- Reduced IT Vulnerabilities: Patch management keeps your systems maintained and up-to-date with no "IT overtime expenses" or risk
- Reduce Risks: periodic risk assessments based on the NIST 800-171 framework covers a variety of physical, environmental, and technological factors for your industry
- Reduce Labor Costs: Forgo the hassle of hiring and training IT staff when AllConnected provides the right resources when you need them
- Eliminate IT Training Costs: AllConnected’s managed service professionals are qualified, certified, experienced, and consistently up-to-date at no additional cost to you
- Gain enterprise-level Cybersecurity and Backup/DR Affordably: MSP economies of scale enable small businesses to afford the same quality IT support services that larger companies do in-house
- Increased Efficiency and Reduced Trial-and-Error: your managed IT solution has been researched, implemented, and tested so that your network function effectively, as you expect
- Improved Compliance Reporting: Stay current with changes in your industry requirements through periodic Technical Business Review
- Accelerate Adoption of New, Game-changing Technology: Since AllConnected is an active member of the Trust X Alliance network of top-tier IT companies, you will be among the first to benefit from technical innovations that will make you business more efficient and effective
- Stay Focused on Your Core Business: Forgo the distraction of complex IT operations so you can more effectively serve your customers
- Grow on Your Terms: Expand or contract your IT spend monthly according to your business needs
Total IT Partner
AllConnected is an extension of your team to deliver you an inclusive IT support and security service. Your Technical Account Manager will focus on your IT infrastructure, security, and data recovery needs. With our 24×7 monitoring, local and remote helpdesk services for all your productivity needs.
smartConnect Recurring Maintenance
Your managed IT solution includes 24×7 Monitoring of Systems, Network, and Data Center with regular patching, Quarterly LifeCycle Planning, Asset inventory, and more.
Monitoring, Alerting and Remediation
Routine Maintenance
Support Contract Management
Technical Review, Reporting and Planning
Veeam Cloud Connect Support
Professional Services
Managed Back-Up Solution Design
Your smartConnect IT management includes tailored backup and Disaster Recovery services for your organization.
- Secure Off-site Cloud Repository: Ensure compliance with the 3-2-1- Rule by maintaining Data Backups on premise as well as to AllConnected’s Secure Cloud Backup
- Centralized Backup Management: A single centralized console provides complete visibility into the backup solution
- Full Encryption Options: In addition to data always being encrypted in transit, data encryption can be configured at the source and at rest
- Item Level Granular Restoration: Recover VMs, VMDKs or individual files such as SQL databases or mailbox items
- Office 365 Protections: Ensure critical Exchange Online, SharePoint Online, One Drive for Business and Microsoft Teams Data is always protected
- Cloud Connect Licensing and Replication Bandwidth: Included
- AllConnected Managed Veeam Backups: Job Monitoring, Reporting, Health Checks & RPO Managed by our expert team
- Appliance Management: We Monitor, Update, Patch and provide HW support
- Veeam Updates and Patch Management: We ensure Version updates & hot-fixes
- Veeam Backup Restore Test: We Perform VM and item level restore tests
Why Disaster Recovery?
Unsurvivable Downtime
A 2007 University of Texas study showed that 43% of businesses that suffer major data loss never reopen. Companies unable to resume operations within ten days are not likely to survive.
Cybercrime
A different organization gets attacked by ransomware every 14 seconds! By 2021, the annual cost to the global economy may reach $6 trillion!
Data Crashes
Whether the network fails by spilled coffee, a bad patch update, or a corrupted hard drive, the result is the same: the potential permanent loss of your data
Audits, Regulations, and Taxes
The IRS and regulatory commissions have no patience for excuses. Businesses must be compliant, archiving data for an extended period of time
Duplicating Work
Even a minor data loss may impact not only your labor costs but also your brand in the marketplace. Your customers won’t stay if your infrastructure can’t consistently solve their problems.
People, Process, Technology
Expert Architects
We are assessment-based and build an IT solution specifically for your business, so our expert team will help you determine the best DRP for you and help implement the necessary infrastructure to deliver it.
Tested Recovery
We follow the 3-2-1 rule to ensure your data is recoverable in the event of a disaster, and we will emulate real-world scenarios to test the recovery plan we help you set up.
Trusted Partners
We work with companies like Microsoft Azure and Veeam to provide storage and data recovery services to our clients, and we are part of the wide-reaching TrustXAlliance, giving us access to IT professionals and experts across the nation. Together, we’ll find the right cloud solution for your company and deliver it to you.
