supportConnect - Co-managed Infrastructure Services
Advanced IT support services for your team:
Reducing risk, increasing availability, and 24×7 support capabilities
L1 to L3 Engineers
Consultative Approach
Managed IT Solution
Providing a la Carte Security & Support Services for Your IT Team
Ensuring that critical components of your network infrastructure are monitored and critical issues are escalated. Critical patches for Cisco network equipment, VMWare hypervisors, Nimble storage arrays, Windows-based operating systems, and UPS gear are continuously updated and secure.
AllConnected is an extension of your team to deliver you an inclusive IT support and security service.
Your Technical Account Manager will focus on your IT infrastructure, security, and data recovery needs. Our 24×7 monitoring, local and remote helpdesk services are here to cover all of your productivity needs.
For each protected device, supportConnect provides 24x7 monitoring and updates...
Advanced Security Patching for Cisco servers, networks, and Hyperflex
Infrastructure - VMWare, Microsoft servers, and PCs
Remediation - Advanced L1-L3 remediation and support
Quarterly Technical Business Reviews to ensure systems are protected and support future planning
People, Process, Technology
Expert Architects
We are assessment-based and build an IT solution specifically for your business, so our expert team will help you determine the best DRP for you and help implement the necessary infrastructure to deliver it.
Tested Recovery
We follow the 3-2-1 rule to ensure your data is recoverable in the event of a disaster, and we will emulate real-world scenarios to test the recovery plan we help you set up.
Trusted Partners
We work with companies like Microsoft Azure and Veeam to provide storage and data recovery services to our clients, and we are part of the wide-reaching TrustXAlliance, giving us access to IT professionals and experts across the nation. Together, we’ll find the right cloud solution for your company and deliver it to you.