Recent Crowdstrike and Microsoft Outage

We wanted to update you on the recent Crowdstrike and Microsoft outage. We are closely monitoring the situation, but I am pleased to inform you that AllConnected services have not been affected. Our Cloud services, Disaster Recovery services, and managed services remained fully operational, and our major security vendors have not been impacted by the outage

For more details, you can read Crowdstrike’s post on this topic here.

The Importance of Fast Communication

In times of service outages, fast and clear communication is paramount. It is crucial to keep our clients informed about the status of our services and any potential impacts. At AllConnected, we prioritize transparent communication, ensuring you are always in the loop and reassured about the continuity of your services.

Strict Change Control Process

We understand the importance of a strict change control process when it comes to releasing critical updates. Our team meticulously plans and tests each update before deployment, minimizing risks and ensuring smooth operations. This process is designed to protect your infrastructure from any unforeseen issues that may arise from new updates.

No Vendor is Perfect: Phased Critical Updates

While no vendor is perfect, we take a phased approach to critical updates. Starting with less critical infrastructure allows us to assess the impact and ensure stability before rolling out updates to more vital systems. This strategy reduces the risk of widespread disruptions and helps maintain overall system integrity.

Validated Disaster Recovery Program

Having a validated disaster recovery program is essential for fast rollbacks in case of any issues. Our disaster recovery plans are regularly tested and refined to ensure we can swiftly restore services with minimal downtime. This proactive approach ensures that we are prepared to handle any unexpected challenges effectively.

Trusted Partnership

In times of crisis, having a trusted partner is invaluable. Many companies needed assistance in the middle of the night during this recent outage. At AllConnected, we are committed to being that reliable partner for you, ready to assist whenever you need us. Our dedicated team is here to support you 24/7, ensuring your business remains operational and secure.

Thank You for Your Trust

Thank you for your continued trust in AllConnected. If you have any questions or concerns, please don’t hesitate to reach out. We are here to support you and ensure your operations run smoothly, no matter the challenges that arise. Together, we can stay resilient and secure.