Fully Managed/Outsourced IT

If You Wanted to Work in IT You Would Have Gone into IT

The right Managed Service Provider (MSP) will not only implement, monitor, and manage your IT infrastructure, but also help you develop a long-term strategy to maximize your technology budget.

Focus on Your Business Goals

Skip the cumbersome hiring process and let a qualified Managed Service Provider like AllConnected provide the technology solutions you need:

Benefits of a Managed Service Provider (MSP)

Talent Pool

A deep bench of IT specialists enables you to stay current (saving you time and money training or hiring staff)

Economies of Scale

Our established infrastructure and technologies mean you can benefit from superior systems at lower cost

Escalation Resources

In an emergency, we have additional resources to support your environment immediately

What Services Do Managed IT provide?

Your organization’s needs will dictate the kind of IT outsourcing you choose. Certain IT providers emphasize particular disciplines (IT security, disaster recovery), technologies (cloud infrastructure, telecommunications), or brand products (Cisco, HP Nimble, Microsoft Office 365) but Managed IT services typically include:

Remote Management & Monitoring

24/7/365 device monitoring, ticketing system, antivirus, reporting & more.

Full-Service IT Help Desk

Covers remote management and monitorin + server and email maintenance, security patching, application support and incident management. 

On-Site Engineering Services

Covers remote management and monitoring as well as IT help support + preemptive maintenance, desktop and infrastructure support/resolutions, optimized uptime, and more with on-site physical support.

Technical Account Management/vCIO

Develop a technology roadmap tailored to the needs of your organization based on best industry practices or regulatory compliance requirements

What to Look for in an MSP

The right MSP for your organization should have a proven track record of:

Excellence

A full-service provider that can optimize your IT environment using the most effective tools available

Reliability

A support team able to respond immediately to threats to achieve the highest possible uptime

Versatility
Escalation Points and Account Managers that anticipate potential risks and recommend solutions for the growing needs of your organization

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