Fully Managed/Outsourced IT
If You Wanted to Work in IT You Would Have Gone into IT
The right Managed Service Provider (MSP) will not only implement, monitor, and manage your IT infrastructure, but also help you develop a long-term strategy to maximize your technology budget.
Focus on Your Business Goals
- Augment your IT efforts with helpdesk, cybersecurity or project support
- Assess your industry compliance with NIST 800-171-based Testing
- Expand your IT impact with programs like Cybersecurity, Disaster Recovery, or Managed Detection & Response
- Advance your IT with a Technical Business Reviews or Virtual CIO
Benefits of a Managed Service Provider (MSP)
Talent Pool
Economies of Scale
Escalation Resources
What Services Do Managed IT provide?
Your organization’s needs will dictate the kind of IT outsourcing you choose. Certain IT providers emphasize particular disciplines (IT security, disaster recovery), technologies (cloud infrastructure, telecommunications), or brand products (Cisco, HP Nimble, Microsoft Office 365) but Managed IT services typically include:
Remote Management & Monitoring
Full-Service IT Help Desk
Covers remote management and monitorin + server and email maintenance, security patching, application support and incident management.
On-Site Engineering Services
Covers remote management and monitoring as well as IT help support + preemptive maintenance, desktop and infrastructure support/resolutions, optimized uptime, and more with on-site physical support.
Technical Account Management/vCIO
Develop a technology roadmap tailored to the needs of your organization based on best industry practices or regulatory compliance requirements
What to Look for in an MSP
The right MSP for your organization should have a proven track record of:
Excellence
A full-service provider that can optimize your IT environment using the most effective tools available
Reliability
A support team able to respond immediately to threats to achieve the highest possible uptime